Hope the Wifi at Your End Is Up Running Again

Troubleshooting network problems in Windows

If you tin't get email, browse the web, or stream music, chances are you're not connected to your network and tin can't go onto the cyberspace. To fix the problem, hither are some things you can attempt.

Things to try starting time

Effort these things first to aid you fix or narrow down the connection trouble.

• Make certain Wi‑Fi is turned on. Select the "No internet connection" icon on the right side of the taskbar, and make sure Wi-Fi is turned on. If it isn't, select it to plow it on. Also, brand certainAirplane style is turned off.

• Select Manage Wi-Fi connections (>) on the Wi-Fi quick setting, encounter if a Wi-Fi network yous recognize and trust appears in the list of networks. If information technology does, select the Wi-Fi network, and they try to connect to information technology. If it saysConnected underneath the network proper name, selectDisconnect, wait a moment, and and so selectConnect again.

• Endeavor connecting to a network on a unlike frequency band. Many consumer Wi-Fi routers circulate at two unlike network frequency bands: ii.4 GHz and 5 GHz. These volition appear as separate networks in the listing of available Wi-Fi networks. If your list of available Wi-Fi networks includes both a 2.iv GHz network and a five GHz network, try connecting to the other network. To larn more about the differences between 2.iv GHz networks and 5 GHz networks, cheque out Wi-Fi problems and your home layout.

• Make sure the concrete Wi‑Fi switch on your laptop is turned on. (An indicator light commonly shows when it's on.)

• Run the Network troubleshooter. The Network troubleshooter tin can help diagnose and ready common connection problems.

To run the Network troubleshooter

1. Select theFirst push button, so type settings. SelectSettings>Organisation > Troubleshoot > Other troubleshooters.

2. NetherOther, selectNetwork Adapter > Run.

3. Follow the steps in the troubleshooter and come across if that fixes the problem.

• Restart your modem and wireless router. This helps create a new connection to your isp (ISP).

  When you practice this, everyone that is connected to your Wi-Fi network will be temporarily asunder. The steps you lot take to restart your modem and router can vary, but here are the full general steps.

Annotation:If you accept a cable modem/Wi-Fi router combo device, you lot just need to follow the steps for the unmarried device.

1. Unplug the power cable for the router from the power source.

2. Unplug the power cablevision for the modem from the power source.

   Some modems have a backup battery. If you lot unplug the modem and lights stay on, remove the bombardment from the modem.

3. Look at least 30 seconds or so.

   If you had to remove the bombardment from the modem, put it dorsum in.

4. Plug the modem dorsum into the ability source. The lights on the modem volition blink. Wait for them to stop blinking.

5. Plug your router dorsum into the power source.

   Wait a few minutes for the modem and router to fully power on. You lot can unremarkably tell when they're ready by looking at the status lights on the 2 devices.

6. On your PC, endeavor to connect over again.

Connection problems tin can be due to a diverseness of reasons—problems with the website, your device, the Wi-Fi router, modem, or your Internet access provider (ISP). Attempt the following steps to aid narrow down the source of the problem.

1. If the "Wi-Fi connected" icon  appears on the correct side of the taskbar, visit a different website. If the website opens, in that location might be a problem with the specific website. If yous can't connect to another website, go to the next stride.

2. On another laptop or phone, try to connect to the same network. If you can connect, the source of the problem is likely due to your device—go to the section Network troubleshooting on your device. If you lot tin't connect to the network on whatsoever device, continue to the side by side step.

3. Bank check to meet if there is a problem with the connexion to your Wi-Fi router. Practice this by using a ping examination.

   1. Select Search on the taskbar, blazonCommand prompt. TheCommand Prompt button will appear. To the correct of it, selectRun as administrator >Yes.

   2. At the control prompt, typeipconfig, and so selectEnter. Look for the proper name of your Wi-Fi network within the results, and and so find the IP address listed next toDefault gateway for that Wi-Fi network.  Write downwards that address if you lot need to.For example:  192.168.ane.1

   3. At the prompt, blazonping <DefaultGateway> and so selectEnter.For instance, typeping 192.168.1.one and selectEnter. The results should exist something like this:

• Reply from 192.168.1.1: bytes=32 time=5ms TTL=64

• Reply from 192.168.1.1: bytes=32 fourth dimension=5ms TTL=64

• Respond from 192.168.1.1: bytes=32 fourth dimension=5ms TTL=64

• Respond from 192.168.1.1: bytes=32 time=5ms TTL=64

• Ping statistics for 192.168.1.1: Packets: Sent = 4, Received = iv, Lost = 0 (0% loss), Approximate round trip times in milli-seconds:  Minimum = 4ms, Maximum = 5ms, Average = 4ms

If you come across results like this and are getting a reply, and so you have a connection to your Wi-Fi router, so at that place might exist a problem with your modem or ISP. Contact your ISP or check online on another device (if you can) to come across if at that place'southward a service outage.

If the results of the ping exam indicate that you lot are not getting a reply from the router, effort connecting your PC straight to your modem by using an Ethernet cablevision (if you lot can). If you can connect to the internet using an Ethernet cable, it confirms the connection trouble is due to the Wi-Fi router. Brand sure you've installed the latest firmware and see the documentation for your router.

Run network commands

Attempt running these network commands to manually reset the TCP/IP stack, release and renew the IP accost, and flush and reset the DNS customer resolver cache:

1. Select Search on the taskbar, typeControl prompt. TheCommand Prompt push volition appear. To the right of it, selectRun as administrator>Yep.

2. At the command prompt, run the post-obit commands in the listed order, and and so bank check to run across if that fixes your connection problem:

   • Typenetsh winsock reset and select Enter.

   • Blazonnetsh int ip reset and selectEnter.

   • Typeipconfig /release and selectEnter.

   • Typeipconfig /renew and selectEnter.

   • Typeipconfig /flushdns and selectEnter.

Uninstall the network adapter driver and restart

If the previous steps didn't work, try to uninstall the network adapter driver, and so restart your computer. Windows will automatically install the latest commuter. Consider this approach if your network connection stopped working properly after a contempo update.

Before uninstalling, make sure you accept drivers available every bit a fill-in. Visit the PC manufacturer's website and download the latest network adapter driver from there. If your PC can't connect to the internet, you'll need to download a driver on a unlike PC and save it to a USB flash drive so you lot can install the driver on your PC. Yous'll need to know the PC manufacturer and model name or number.

1. Select Search on the taskbar, blazonDevice Manager, and then selectDevice Manager from the list of results.

2. ExpandNetwork adapters, and locate the network adapter for your device.

3. Select the network adapter, press and hold (or right-click), and so selectUninstall device > theAttempt to remove the driver for this device check box >Uninstall.

4. After uninstalling the driver, select theStartpush >Ability  >Restart.

After your PC restarts, Windows will automatically look for and install the network adapter driver. Check to see if that fixes your connection problem. If Windows doesn't automatically install a driver, endeavour to install the backup commuter you saved before uninstalling.

Bank check if your network adapter is uniform with the latest Windows Update

If you lost your network connection immediately after upgrading to or updating Windows 11, it's possible that the current driver for your network adapter was designed for a previous version of Windows. To cheque, try temporarily uninstalling the recent Windows Update:

1. Select theStart  button, then enter settings. SelectSettings> Windows Update>Update history> Uninstall updates.

2. Select the nigh contempo update, then selectUninstall.

If uninstalling the most recent update restores your network connection, check to see if an updated driver is available:

1. Select Search on the taskbar, blazonDevice Managing director, and then selectDevice Director from the list of results.

2. ExpandNetwork adapters, and locate the network adapter for your device.

3. Select the network adapter, press and hold (or right-click), and so selectUpdate driver > Search automatically for updated driver software, and then follow the instructions.

4. After installing the updated commuter, select theStartpush >Ability> Restart if you lot're asked to restart, and meet if that fixes the connexion issue.

If Windows can't find a new driver for your network adapter, visit the PC manufacturer's website and download the latest network adapter driver from there. You'll need to know the PC manufacturer and model name or number.

Do one of the following:

• If you lot couldn't download and install a newer network adapter commuter, hide the update that'south causing you lot to lose your network connection. To learn how to hide updates, run into Hide Windows Updates or driver updates.

• If you could successfully install updated drivers for your network adapter, and so reinstall the latest updates. To do this, select theStart button, then enter settings. SelectSettings>Windows Update > Check for updates.

Employ network reset

Using network reset should be the terminal step you attempt. Consider using it if the steps above don't aid to get you continued.

This can help solve connection problems you might accept after upgrading from Windows ten to Windows 11. It can likewise help to fix the trouble where yous can connect to the net, but can't connect to shared network drives. Network reset removes whatever network adapters you have installed and the settings for them. After your PC restarts, whatever network adapters are reinstalled, and the settings for them are set up to the defaults.

1. Select theStart button, then enter settings. SelectSettings>Network & internet  >Advanced network settings > Network reset.
   Open Network & Internet Status settings

2. On theNetwork reset screen, selectReset now >Yeah to confirm.

Await for your PC to restart, and see if that fixes the trouble.

Notes:

• After using network reset, yous might need to reinstall and set other networking software you might exist using, such as VPN customer software or virtual switches from Hyper‑V (if you lot're using that or other network virtualization software).

• Network reset might set each one of your known network connections to a public network profile. In a public network profile, your PC is not discoverable to other PCs and devices on the network, which can assist make your PC more secure. However, if your PC is used for file or printer sharing, y'all'll need to make your PC discoverable again by setting it to use a private network profile. To exercise this, select theStart button, and so enter settings. SelectSettings>Network & internet >Wi-Fi. On theWi-Fi screen, selectManage known networks > the network connection you want to modify. UnderNetwork profile blazon, selectIndividual.

Check your Wi-Fi settings

Wi-Fi adapter manufacturers might have different advanced settings y'all can change based on your network environment or connection preferences.

Check the Wireless Mode setting for your network adapter and brand sure information technology matches the capabilities of the network y'all're trying to connect to. If information technology doesn't match, yous won't exist able to connect, and the network might not announced in the list of bachelor networks. The Wireless Way volition frequently be set to Auto or something like past default, which enables connection for every kind of network that'due south supported.

To notice the wireless mode setting

1. In Device Manager, selectNetwork adapters, and then double-click the network adapter proper name.

2. Select theAdvanced tab and await for aWireless Fashion setting. Make sure it's ready to the style your network is using.

Wi-Fi profile settings

Windows uses the Wi-Fi profile to relieve the settings that are needed to connect to a Wi-Fi network. These settings include the network security blazon, fundamental, network name (SSID), and so on. If you can't connect to a Wi-Fi network that you lot could connect to before, it'south possible that the network settings might have changed or the contour is corrupted.

To ready this, remove (or "forget") the network connexion, and then reconnect to the network. When y'all forget a network connection, information technology removes the Wi-Fi network profile from your PC.

To forget a network

1. Select theCommencement button, so enter settings. SelectSettings>Network & internet.

2. SelectWi-Fi, then selectManage known networks.

3. Select the network yous want to forget, then selectForget.

Afterward, select the Wi-Fi icon on the taskbar and try to reconnect to the network to renew the network connection.

Check your home layout

Your Wi-Fi network might exist affected past the network's frequency band, channel congestion, and/or signal strength.  For more than info, see Wi-Fi problems and your home layout.

Bank check for additional symptoms for the "No internet connection" icon.

In that location may exist boosted troubleshooting steps you lot tin try, depending on which symptoms y'all're having. To view these steps, check out Wi-Fi connection icons and what they hateful.

Related topics

• Setting upwards a wireless network

• How to observe your wireless network password

• Analyze the wireless network report

• Wi-Fi tools and apps

• Make a Wi-Fi network public or private in Windows

Things to try first

Try these things get-go to assistance you fix or narrow down the connexion trouble.

• Make certain Wi‑Fi is turned on. Select the "No net connection" icon on the right side of the taskbar, and brand sure Wi-Fi is turned on. If it isn't, select it to turn it on. Also, brand certain Plane style is turned off.

  

• Later, see if a Wi-Fi network y'all recognize and trust appears in the list of networks. If it does, select the Wi-Fi network, and they effort to connect to it. If it says Connected underneath the network proper noun, select Disconnect, await a moment, and then select Connect again.

• Try connecting to a network on a different frequency ring. Many consumer Wi-Fi routers circulate at two different network frequency bands:  2.iv GHz and 5 GHz. These will appear as separate networks in the list of available Wi-Fi networks. If your list of available Wi-Fi networks includes both a two.iv GHz network and a five GHz network, try connecting to the other network. To learn more about the differences between 2.4 GHz networks and 5 GHz networks, check out Wi-Fi problems and your home layout.

• Make sure the concrete Wi‑Fi switch on your laptop is turned on. (An indicator light commonly shows when it's on.)

• Run the Network troubleshooter. The Network troubleshooter can assist diagnose and fix mutual connection issues.

To run the Network troubleshooter

1. Select the Showtime push >Settings > Network & Cyberspace > Condition.
   Open Network & Internet Status settings

2. Under Alter your network settings, select Network troubleshooter.

3. Follow the steps in the troubleshooter, and encounter if that fixes the problem.

• Restart your modem and wireless router. This helps create a new connection to your net service provider (ISP).

  
  When you do this, everyone that is connected to your Wi-Fi network will be temporarily disconnected. The steps you take to restart your modem and router tin vary, but here are the general steps. (Annotation: If you take a cable modem/Wi-Fi router combo device, y'all only need to follow the steps for the single device.)

  1. Unplug the power cable for the router from the power source.

  2. Unplug the ability cablevision for the modem from the power source.

     Some modems take a fill-in battery. If you unplug the modem and lights stay on, remove the battery from the modem.

  3. Look at least 30 seconds or so.

     If you had to remove the battery from the modem, put it back in.

  4. Plug the modem back into the ability source. The lights on the modem volition blink. Wait for them to stop blinking.

  5. Plug your router dorsum into the power source.

     Wait a few minutes for the modem and router to fully power on. Y'all can ordinarily tell when they're ready by looking at the status lights on the two devices.

  6. On your PC, try to connect again.

Connectedness problems can be due to a multifariousness of reasons—bug with the website, your device, the Wi-Fi router, modem, or your Internet Service Provider (ISP). Effort the following steps to help narrow down the source of the problem.

1. If the "Wi-Fi continued" icon  appears on the right side of the taskbar, visit a different website. If the website opens, there might be a trouble with the specific website. If you can't connect to some other website, become to the next footstep.

2. On another laptop or phone, try to connect to the same network. If you lot can connect, the source of the problem is likely due to your device—go to the section Network troubleshooting on your device. If you can't connect to the network on any device, continue to the next footstep.

3. Check to see if in that location is a problem with the connection to your Wi-Fi router.  Do this by using a ping exam.

   1. In the search box on the taskbar, type Command prompt. The Control Prompt button will appear. To the right of it, select Run as ambassador > Yes.

   2. At the control prompt, type ipconfig, and so select Enter. Await for the name of your Wi-Fi network within the results, and so find the IP accost listed adjacent to Default gateway for that Wi-Fi network.  Write down that address if you need to. For example:  192.168.1.1

   3. At the prompt, type ping <DefaultGateway> and then select Enter. For instance, type ping 192.168.1.one and select Enter. The results should be something like this:

• Respond from 192.168.1.1: bytes=32 time=5ms TTL=64

• Reply from 192.168.ane.one: bytes=32 fourth dimension=5ms TTL=64

• Reply from 192.168.1.1: bytes=32 fourth dimension=5ms TTL=64

• Reply from 192.168.ane.ane: bytes=32 time=5ms TTL=64

• Ping statistics for 192.168.1.ane: Packets: Sent = four, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds:  Minimum = 4ms, Maximum = 5ms, Average = 4ms

If you see results like this and are getting a reply, then you have a connectedness to your Wi-Fi router, so in that location might be a trouble with your modem or Internet service provider. Contact your ISP or check online on some other device (if you can) to see if there's a service outage.

If the results of the ping examination signal that y'all are not getting a reply from the router, effort connecting your PC straight to your modem by using an Ethernet cable (if you tin can). If you can connect to the cyberspace using an Ethernet cable, it confirms the connectedness trouble is due to the Wi-Fi router. Brand sure you've installed the latest firmware and run across the documentation for your router.

Run network commands

Try running these network commands to manually reset the TCP/IP stack, release and renew the IP address, and flush and reset the DNS client resolver cache:

1. In the search box on the taskbar, type Command prompt. The Command Prompt button will appear. To the correct of information technology, select Run as administrator > Yes.

2. At the command prompt, run the following commands in the listed order, and and so check to encounter if that fixes your connection problem:

   • Type netsh winsock reset and select Enter.

   • Blazon netsh int ip reset and select Enter.

   • Type ipconfig /release and select Enter.

   • Type ipconfig /renew and select Enter.

   • Type ipconfig /flushdns and select Enter.

Uninstall the network adapter driver and restart

If the previous steps didn't work, try to uninstall the network adapter driver, then restart your reckoner. Windows will automatically install the latest driver. Consider this arroyo if your network connectedness stopped working properly after a contempo update.

Before uninstalling, make sure you lot take drivers available as a fill-in. Visit the PC manufacturer'south website and download the latest network adapter driver from there. If your PC can't connect to the internet, y'all'll need to download a driver on a different PC and relieve information technology to a USB flash drive then you lot tin can install the driver on your PC. You'll need to know the PC manufacturer and model name or number.

1. In the search box on the taskbar, type Device Manager, so select Device Manager from the listing of results.

2. Expand Network adapters, and locate the network adapter for your device.

3. Select the network adapter, press and hold (or right-click), then selectUninstall device > theTry to remove the commuter software for this device bank check box >Uninstall.

4. After uninstalling the commuter, select the Start push button > Power > Restart.

   Afterward your PC restarts, Windows will automatically look for and install the network adapter driver. Check to see if that fixes your connection trouble. If Windows doesn't automatically install a driver, endeavour to install the backup driver you saved before uninstalling.

Check if your network adapter is compatible with the latest Windows Update

If you lost your network connection immediately afterward upgrading or updating Windows ten, information technology's possible that the current driver for your network adapter was designed for a previous version of Windows. To check, endeavor temporarily uninstalling the recent Windows Update:

1. Select the Offset button, so select Settings  > Update & Security > Windows Update > View update history > Uninstall updates.

2. Select the near contempo update, so select Uninstall.

If uninstalling the near recent update restores your network connexion, check to encounter if an updated driver is available:

1. In the search box on the taskbar, blazon Device Manager, and so select Device Manager from the listing of results.

2. Expand Network adapters, and locate the network adapter for your device.

3. Select the network adapter, select Update driver > Search automatically for updated driver software, so follow the instructions.

4. After installing the updated driver, select the Start push button > Power > Restart if you're asked to restart, and see if that fixes the connection issue.

If Windows can't discover a new driver for your network adapter, visit the PC manufacturer'due south website and download the latest network adapter commuter from there. You'll need to know the PC manufacturer and model proper noun or number.

Practice 1 of the following:

• If you couldn't download and install a newer network adapter driver, hibernate the update that's causing you to lose your network connection. To learn how to hide updates, run into Hide Windows Updates or driver updates.

• If y'all could successfully install updated drivers for your network adapter, and so reinstall the latest updates. To practice this, select the Beginning push, then select Settings  > Update & Security > Windows Update > Check for updates.

Apply network reset

Using network reset should be the last step you try. Consider using information technology if the steps in a higher place don't assistance to go y'all continued.

This can help solve connexion problems you might accept after upgrading from a previous version of Windows to Windows x. Information technology can also help to fix the problem where yous can connect to the internet, but can't connect to shared network drives. Network reset removes any network adapters y'all have installed and the settings for them. Afterwards your PC restarts, any network adapters are reinstalled, and the settings for them are set to the defaults.

Note:To use network reset, your PC must be running Windows 10 Version 1607 or later. To see which version of Windows 10 your device is currently running, select the Start push button, then select Settings > System > Nigh.

1. Select the Start button, then select Settings  > Network & Internet > Status > Network reset.
   Open Network & Internet Condition settings

2. On the Network reset screen, select Reset now > Yeah to confirm.

   Wait for your PC to restart, and run into if that fixes the problem.

Notes:

• Later using network reset, you might demand to reinstall and set other networking software you might be using, such as VPN customer software or virtual switches from Hyper‑Five (if you're using that or other network virtualization software).

• Network reset might set each 1 of your known network connections to a public network profile. In a public network profile, your PC is not discoverable to other PCs and devices on the network, which can aid make your PC more secure. Yet, if your PC is used for file or printer sharing, you'll need to make your PC discoverable again by setting it to use a private network profile. To do this, select the Commencement push, then select Settings > Network & Internet > Wi-Fi . On the Wi-Fi screen, select Manage known networks > the network connectedness y'all want to change > Backdrop. Under Network contour, selectPrivate.

Check your Wi-Fi settings

Wi-Fi adapter manufacturers might have different advanced settings yous tin modify based on your network surround or connection preferences.

Check the Wireless Mode setting for your network adapter and make sure it matches the capabilities of the network you're trying to connect to. If it doesn't match, you lot won't be able to connect, and the network might non appear in the list of available networks. The Wireless Mode will often be set to Auto or something similar past default, which enables connection for every kind of network that's supported.

To find the wireless mode setting

1. In Device Manager, select Network adapters, and then double-click the network adapter name.

2. Select the Advanced tab and await for a Wireless Mode setting. Make sure it'southward set to the way your network is using.

Wi-Fi profile settings

Windows uses the Wi-Fi profile to relieve the settings that are needed to connect to a Wi-Fi network. These settings include the network security type, key, network name (SSID), and so on. If you lot can't connect to a Wi-Fi network that you could connect to earlier, it'southward possible that the network settings might take changed or the profile is corrupted.

To prepare this, remove (or "forget") the network connection, then reconnect to the network. When you forget a network connectedness, it removes the Wi-Fi network profile from your PC.

To forget a network

1. Select the Wi-Fi network  icon on the right side of the taskbar, then select Network & Cyberspace settings.

2. Select Wi-Fi , then select Manage known networks.

3. Select the network you desire to forget, then select Forget.

Afterwards, select the Wi-Fi icon on the taskbar and try to reconnect to the desired network to renew the network connection.

Check your domicile layout

Your Wi-Fi network might be afflicted by the network's frequency band, channel congestion, and/or betoken strength.  For more info, see Wi-Fi bug and your abode layout.

Check for additional symptoms for the "No internet connectedness" icon

In that location may be additional troubleshooting steps you lot can try, depending on which symptoms you're having. To view these steps, cheque out Wi-Fi connection icons and what they mean.

Related topics

• Setting up a wireless network

• How to find your wireless network password

• Analyze the wireless network report

• Wi-Fi tools and apps

• Make a Wi-Fi network public or individual in Windows 10

• Make sure Wi-Fi is turned on.

  1. Swipe in from the right edge of the screen, selectSettings, then select theNetwork icon.

  2. Turn onWi-Fi.

• Make certain the concrete Wi‑Fi switch on your laptop is turned on. (An indicator low-cal usually shows when it'southward on.)

• Make sure your PC isn't in airplane mode.

  1. Swipe in from the right edge of the screen, selectSettings, then select theNetwork icon.

  2. Turn offAeroplane fashion.

• Move closer to the router or access point if y'all can.

• If you don't meet the network name at all, the router or access point might not exist set to broadcast the network name. In this case, you'll demand to connect to it manually.

  1. Swipe in from the right edge of the screen, and so selectSettings.

  2. Select theNetwork icon, and so selectHidden network.

  3. Type the network name and selectNext.

  4. Type the password and selectAdjacent.

  5. Follow any additional instructions to become continued.

• The network volition be added to your listing of networks and will be available to connect to when your computer is in range of the network. To connect to the network, follow these steps:

  1. Open upConnect to a Network past selecting the network icon in the notification area.

  2. SelectUnnamed Network, selectConnect, and then type the network information. The network will be added to your listing of networks and will exist available to connect to in the future when your computer is in range of the network..

Let Windows try to aid you fix the problem. Try running the Network troubleshooter to see if it can diagnose and ready the problem.

Select theStart push button, offset typingNetwork problems, and then selectIdentify and repair network problems in the listing.

The Network Troubleshooter (mentioned above) can help diagnose and prepare common connection issues. Later using that, effort running the network commands below because the combination of doing these two things tin can aid you get connected.

If your problem isn't fixed after running the Network troubleshooter, try to:

• Reset the TCP/IP stack.

• Release the IP address.

• Renew the IP address.

• Flush and reset the DNS client resolver enshroud.

Hither's how to run networking commands in a command prompt:

1. Select the Commencement  button, outset typing cmd, right-click Command Prompt in the listing, select Run as Administrator, and and so select Yep.

2. At the command prompt, run the post-obit commands in the listed gild and and so check to see if that fixes your connexion problem:

   • Type netsh winsock reset and press Enter.

   • Type netsh int ip reset and press Enter.

   • Type ipconfig /release and press Enter.

   • Type ipconfig /renew and press Enter.

   • Blazon ipconfig /flushdns and press Enter.

This helps create a new connexion to your Internet service provider (Isp). When yous exercise this, anybody that is continued to your Wi-Fi network will be temporarily disconnected.

The steps you accept to restart your modem and router tin vary, but here are the full general steps:

1. Unplug the power cable for the router from the power source.

2. Unplug the power cablevision for the modem from the power source.

   Some modems take a backup battery. And then if yous unplug the modem and lights stay on, remove the battery from the modem.

3. Look at least 30 seconds or and so.

   If yous had to remove the battery from the modem, put information technology dorsum in.

4. Plug the modem back into the power source. The lights on the modem will blink. Expect for them to stop blinking.

5. Plug your router back into the ability source.

   Wait a few minutes for the modem and router to fully power on. You can usually tell when they're ready by looking at the condition lights on the two devices.

6. On your PC, try to connect again.

Make certain it'south non a problem with your cable modem or Cyberspace service provider (ISP). If it is, contact your Internet access provider.

1. Select the First  button, start typing cmd, correct-click Command Prompt in the list, select Run as Administrator, and and so select Yes.

2. At the command prompt, type ipconfig.

   Look for the IP address listed next to Default gateway. Write down that accost if you demand to. For instance, 192.168.i.1.

3. At the prompt, type ping <Default gateway> and printing Enter. For example, type ping 192.168.1.ane and press Enter.

   The consequence should exist something like this:

   Respond from 192.168.one.i: bytes=32 time=5ms TTL=64
   Answer from 192.168.i.1: bytes=32 time=5ms TTL=64
   Reply from 192.168.1.i: bytes=32 time=5ms TTL=64
   Reply from 192.168.1.ane: bytes=32 time=5ms TTL=64
   Ping statistics for 192.168.1.i: Packets: Sent = 4, Received = four, Lost = 0 (0% loss), Guess circular trip times in milli-seconds: Minimum = 4ms, Maximum = 5ms, Average = 4ms

If the ping is successful and you run into results like to the results in a higher place, but yous can't connect to the Internet on your PC, there may be a problem with your modem or Internet access provider (Isp).

If y'all're all the same having trouble connecting to a network, information technology might be related to your network adapter.

• Effort using the Network Adapter troubleshooter to automatically find and set up some bug. This troubleshooter volition disable and re-enable the adapter, and try some other common repairs.

  Select the Starting time  button, start typing Troubleshooting, and and so select Troubleshooting in the listing. Select View all>Network Adapter.

• Update the network adapter driver. An outdated or incompatible network adapter driver tin cause connection problems. Check to see if an updated driver is available.

  1. Select the Start  button, start typing Device Director, and then select it in the list.

  2. In Device Manager, selectNetwork adapters, right-click your adapter, and then select Backdrop.

  3. Select the Driver tab, and and then select Update Commuter.

  4. Select Search automatically for updated driver software.

If Windows tin't find a new driver for your network adapter, visit the PC manufacturer'southward website and download the latest network adapter driver from there. If your PC can't connect to the Internet, yous'll need to download a driver on a different PC and relieve it to a USB flash drive so you lot can install the driver on your PC. You'll need to know the PC manufacturer and model proper noun or number.

Here are some things to cheque and try with your router if yous're at home and having trouble getting continued.

• If you don't see the network name, sign in to your router and check to run across if information technology's set to broadcast the network name.

  1. Connect your PC to your router using an Ethernet cable.

  2. Open up your web browser and type the IP accost for your wireless router. (For example, 192.168.1.1 or 172.16.0.0—check the documentation for your router to observe the default IP address.)

  3. Sign in with your user name and countersign, and so make sure an option labeled Enable SSID Circulate, Wireless SSID broadcast, or something similar is turned on. This setting is often on a Wireless Settings page.

• Check to see if your Wi-Fi network uses Media Access Control (MAC) address filtering for security. If information technology does, you'll need to add together the MAC accost for your PC to the admission listing on your router before you can connect.

  1. Select the Start button. Start typing cmdand correct-click Control Prompt in the listing. Select Run as Administrator, and so select Yeah.

  2. At the control prompt, blazon ipconfig /all.

     Write downwardly the address that appears next toConcrete Address for your wireless network adapter. This is the address you'll need to add together to the access list on your router.

  To add the MAC address to the access list on your router:

  1. Open up your web browser and blazon the IP address for your wireless router. (For example, 192.168.i.i or 172.16.0.0—check the documentation for your router to find the default IP address.)

  2. Sign in with your user name and countersign, then look for a setting that says MAC Accost Filter or something similar.

  3. Add the MAC accost you wrote down for your PC to the access list and relieve your changes.

  On your PC, try to connect to the Wi-Fi network again.

• Make sure Wi-Fi is turned on.

  1. On a laptop, open up Windows Mobility Eye past selecting the Start button so selectingCommand Panel>Mobile PC>Windows Mobility Center.

  2. Look in theWireless Networksection. If Wi-Fi is on, the push should sayPlow wireless off.

• Brand sure the physical Wi‑Fi switch on your laptop is turned on. (An indicator low-cal usually shows when it'due south on.)

• Check and brand sure your PC isn't in aeroplane mode.

• Move closer to the router or admission betoken if you tin.

• If yous don't see the network name at all, the router or admission betoken might not be set to circulate the network proper name. In this case, you'll need to connect to it manually.

  1. Open Manage Wireless Networks by selecting theCommencement push button, and and then selectingControl Panel. In the search box, typewireless and and so selectManage wireless networks.

  2. SelectAdd, and then selectManually create a network contour.

  3. Type the network information.

  4. If you want Windows to automatically connect when the network is in range, select theKickoff this connectedness automatically check box.

  5. Select theConnect fifty-fifty if the network is non broadcasting cheque box, selectNext, and then selectClose.

• The network will be added to your list of networks and volition be bachelor to connect to when your calculator is in range of the network. To connect to the network, follow these steps:

  1. OpenConnect to a Network by selecting the network icon in the notification area.

  2. SelectUnnamed Network, selectConnect, then type the network information. The network will exist added to your list of networks and will exist available to connect to in the futurity when your estimator is in range of the network..

Permit Windows try to help you ready the problem. Attempt running the Network troubleshooter to see if information technology can diagnose and fix the problem.

Open the Network troubleshooter past right-clicking the network icon in the notification area and and then selectingTroubleshoot issues.

The Network Troubleshooter (mentioned above) can assist diagnose and set common connexion issues. Afterwards using that, attempt running the network commands beneath because the combination of doing these two things can help y'all get continued.

If your problem isn't stock-still later running the Network troubleshooter, endeavour to:

• Reset the TCP/IP stack.

• Release the IP address.

• Renew the IP address.

• Flush and reset the DNS customer resolver cache.

Here's how to run networking commands in a control prompt:

1. Select theStart button . Type cmd in the search box, right-click cmd in the list, select Run as administrator, and then select Aye.

2. At the command prompt, run the post-obit commands in the listed order then bank check to come across if that fixes your connection trouble:

   • Type netsh winsock reset and printing Enter.

   • Type netsh int ip reset and press Enter.

   • Type ipconfig /release and press Enter.

   • Blazon ipconfig /renew and press Enter.

   • Type ipconfig /flushdns and press Enter.

This helps create a new connection to your Internet service provider (ISP). When you lot exercise this, everyone that is continued to your Wi-Fi network will be temporarily asunder.

The steps you have to restart your modem and router tin can vary, but here are the general steps:

1. Unplug the power cablevision for the router from the ability source.

2. Unplug the ability cablevision for the modem from the power source.

   Some modems take a backup bombardment. Then if you unplug the modem and lights stay on, remove the battery from the modem.

3. Wait at to the lowest degree 30 seconds or and then.

   If yous had to remove the battery from the modem, put it back in.

4. Plug the modem back into the power source. The lights on the modem will glimmer. Wait for them to stop blinking.

5. Plug your router back into the ability source.

   Look a few minutes for the modem and router to fully power on. You tin can usually tell when they're ready by looking at the condition lights on the 2 devices.

6. On your PC, endeavor to connect again.

Make sure it's not a problem with your cable modem or Isp (ISP). If it is, contact your ISP.

1. Select the Outset button . Blazon cmd in the search box, right-click cmd in the listing, select Run as administrator, and then select Yes.

2. At the control prompt, type ipconfig.

   Look for the IP address listed adjacent to Default gateway. Write downwardly that address if y'all demand to. For example, 192.168.1.1.

3. At the prompt, blazon ping <Default gateway> and press Enter. For example, blazon ping 192.168.1.1 and press Enter.

   The upshot should be something like this:

   Reply from 192.168.1.1: bytes=32 time=5ms TTL=64
   Reply from 192.168.1.1: bytes=32 time=5ms TTL=64
   Respond from 192.168.1.1: bytes=32 fourth dimension=5ms TTL=64
   Reply from 192.168.1.1: bytes=32 time=5ms TTL=64
   Ping statistics for 192.168.1.i: Packets: Sent = four, Received = four, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 4ms, Maximum = 5ms, Average = 4ms

If the ping is successful and you see results similar to the results higher up, but you tin can't connect to the Internet on your PC, at that place may be a problem with your modem or Internet service provider (ISP).

If you're still having trouble connecting to a network, it might exist related to your network adapter.

• Endeavour using the Network Adapter troubleshooter to automatically find and fix some problems. This troubleshooter volition disable and re-enable the adapter, and try another common repairs.

  Open the Network Adapter troubleshooter by selecting the Start push and and so selecting Control Panel. In the search box, blazon troubleshooter and so select Troubleshooting>View all >Network Adapter.

• Update the network adapter driver. An outdated or incompatible network adapter driver can cause connexion issues. Check to see if an updated commuter is available.

  1. Open Device Manager by selecting the First button , selecting Command Panel, selecting System and Security, and and then, under System, selecting Device Manager . If yous're prompted for an administrator password or confirmation, blazon the password or provide confirmation.

  2. In Device Manager, selectNetwork adapters, correct-click your adapter, and then select Properties.

  3. Select the Driver tab, and then select Update Driver.

  4. Select Search automatically for updated driver software.

If Windows can't find a new driver for your network adapter, visit the PC manufacturer'south website and download the latest network adapter commuter from at that place. If your PC can't connect to the Internet, you'll need to download a driver on a unlike PC and relieve it to a USB flash drive so you tin can install the driver on your PC. Yous'll need to know the PC manufacturer and model name or number.

Here are some things to bank check and try with your router if you're at abode and having trouble getting continued.

• If yous don't run into the network proper name, sign in to your router and check to meet if it's set to broadcast the network name.

  1. Connect your PC to your router using an Ethernet cable.

  2. Open up your spider web browser and blazon the IP address for your wireless router. (For case, 192.168.i.1 or 172.16.0.0—check the documentation for your router to observe the default IP accost.)

  3. Sign in with your user proper noun and countersign, then make sure an option labeled Enable SSID Broadcast, Wireless SSID broadcast, or something similar is turned on. This setting is frequently on a Wireless Settings page.

• Check to meet if your Wi-Fi network uses Media Access Control (MAC) address filtering for security. If it does, you'll need to add the MAC address for your PC to the access list on your router before y'all can connect.

  1. Select the Start push button. Type cmd in the search box and right-click cmd in the listing. Select Run as administrator, and and so select Yeah.

  2. At the control prompt, type ipconfig /all.

     Write downwards the address that appears next toPhysical Address for your wireless network adapter. This is the accost you'll demand to add to the admission listing on your router.

  To add the MAC address to the access list on your router:

  1. Open your web browser and blazon the IP address for your wireless router. (For example, 192.168.ane.1 or 172.sixteen.0.0—check the documentation for your router to detect the default IP address.)

  2. Sign in with your user proper noun and password, then look for a setting that says MAC Accost Filter or something similar.

  3. Add the MAC address you lot wrote down for your PC to the access list and save your changes.

  On your PC, try to connect to the Wi-Fi network once again.

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Source: https://support.microsoft.com/en-us/windows/fix-wi-fi-connection-issues-in-windows-9424a1f7-6a3b-65a6-4d78-7f07eee84d2c

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